CURRENT OPENINGS

Knowledge /Skills

• Excellent communication skills
• Ability to formulate strategy for manpower planning along with HR head
• Expert in bulk and lateral/ corporate hiring as per requirement
• Ability to implement strategies to ensure timely acquisition of quality talents
• Should be hands on with the Job Portals and social networking site with low dependency on Vendors
• Strong negotiation and presentation skills. Ability to communicate with internal and external customers in a persuasive, comprehensible manner demonstrating an understanding of their needs.
• Leadership Skills: Ability to manage a team of 15 recruiters
• Customer Focus: Passionately meets or exceeds customer expectations by understanding the requirement of different businesses
• Relationship building: Builds effective relationships through positive communication, honesty and trust.
• Cost Management: Maintain low cost of recruitment and ensure budget, schedules and performance requirements are met
• Goal Setting / Short Term Planning: Achieves results by firm prioritization, setting realistic goals, analysis and decision-making. Shows tenacity in achieving results.
• Problem Solving: Ability to understand and business issues and put a relevant plan in place to address them and subsequently manage stakeholder expectations
• Personal Effectiveness: Produces outstanding results both professionally and personally by being proactive and committed. Takes full ownership of the task at hand.
• Innovation: Embraces creativity, innovation and is open to new ideas. Innovates to improve current working practices to provide business opportunities and results.
• Statistical/analytical skills
• High energy individual with creative and interpersonal abilities to problem solving.
• High on Execution and deadline driven
• Desirable: Out of box thinker

• Should have an excellent understanding of the Domestic BPO hiring. Must have relevant and essential experience in the bulk hiring.
• Should have done bulk hiring for Telecom, BFSI and other sectors, like Retail, E-Commerce etc in Mumbai/ other locations.
• Ability to work in a high pressure environment.
• 6. Ability to hire 500+ candidates per month with little or no support from vendors.

Knowledge /Skills

• Conducting user research and testing
  
• Developing wireframes and task flows based on user needs
  
• Collaborating with Designers and Developers to create intuitive, user-friendly software
  
Job brief

• We are looking for a UX Designer to design software and platforms that meet users' needs. He/she needs combine interfaces and workflows to enhance user experience.
  
• In this role, he/she should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.
  
• Ultimately, she needs to make our product more user-friendly and intuitive to attract and retain customers.

Responsibilities
• Conducting user research and testing
• Developing wireframes and task flows based on user needs
• Collaborating with Designers and Developers to create intuitive, user-friendly software
• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with UI designers to implement attractive designs
• Communicate design ideas and prototypes to developers
• Keep abreast of competitor products and industry trends
• Requirements
• Proven experience as a UX Designer, UI Designer or similar role
• Strong portfolio of design projects
• Background in project management and research
• Familiarity with interaction design and information architecture
• Proficient in design software (e.g. UXPin, Balsamiq)
• Knowledge of HTML/CSS; JavaScript is a plus
• Problem-solving aptitude
• Analytical mind with a business acumen
• Excellent communication skills

• Team Handling
• Roster setting
• Controlling attrition
• Shrinkage controlling
• Performance Management
• Meeting Targets
• Automated Dialer Knowledge
• Have managed 50+FTE and 3+ Team Leader for Voice Process
  
  Skills
• Good command over English
• Process and product awareness
• Industry and domain knowledge
• Customer’s centricity
• Internal policies awareness and issue management
• Ms PowerPoint, MS Excel, Word and Outlook
• Good Written communication
• Client communication capability