BUSINESS
SOLUTIONS

business process management (BPM), BPM Services, social media, mobility, automation, and the Internet of Things (IoT), Cost advantage, Better infrastructure & technology, access to skilled resources, Branding, Increased agility












To optimise your business processes and fuel their future growth, 1Point1 helps you invest in the earliest stage disruptive tools.

This is necessary to manage the risks of evolving technologies and stay relevant in an ever progressive industry.

We tailor advanced models and frameworks to deliver complex projects for businesses in a range of domains. Our research areas include data, analytics, automation, machine learning, cloud mobility, and IoT. We also help you understand your markets and target customers to design and develop better products and service.




We tailor advanced models and frameworks to deliver complex projects for businesses in a range of domains.

TAILORED
  SOLUTIONS




WORKFLOW MANAGEMENT & CAPACITY MODELLING

SPEECH ANALYTICS

BUSINESS PROCESS AUTOMATION

QUALITY MONITORING SERVICES

1Point1 becomes your partner in customer workflow management and capacity modelling. We deploy custom software and apps to help you manage your service levels. Our team works to ensure that your resolutions against customer concerns are always delivered in established time-frames and as per standard process maps.








WORKFLOW MANAGEMENT & CAPACITY MODELLING

SPEECH ANALYTICS

BUSINESS PROCESS AUTOMATION

QUALITY MONITORING SERVICES

With tested tools and frameworks that convert data into business intelligence accurately and cost-effectively, 1Point1 enables you to stay in sync with the changing demand patterns while also adding to your company’s bottom line.

1Point1’s focus on innovation and evolving technologies is accentuated by our experience in a range of different industries. At the same time we acknowledge the significance of personalisation and context-conscious business intelligence. We enhance your adaptation to the changes in your industry and your value creation for continual growth.

THE 1POINT1
ADVANTAGE




Our Business Solutions team comprises quality analysts, customer experience managers, AI experts, and data scientists to reinforce the business intelligence capabilities of your company and set it apart from the competition.

With our Business Solutions you can:

1POINT1 HELPS YOU

CONTINUALLY ACHIEVE HIGHER LEVELS OF OPERATIONAL EFFICIENCY AND INVIGORATE YOUR BUSINESS PROCESSES TO DELIVER MEASURABLE OUTCOMES.







FINANCE & ACCOUNTING
CONTACT CENTRE SERVICES