Web Chats

Chat bot

WEB CHAT



The increasing popularity of messaging apps has demonstrated that increasing number of people now prefer to chat instead of calling for instant conversations. In addition to phone numbers and email IDs, the netizens visiting your website also wish to see a chat window there to get the information they need in minimum time

ENHANCE PROCEEDINGS WITH INNOVATIVE
TECHNOLOGY
1Point1 offers tailored chat bots that you need to instantly acknowledge and greet the visitors landing on your website.

Our chat engines facilitate new generation customer services and help you in addressing enquiries, resolving complains and offering troubleshooting support to your customers. With customised chat bots offered by 1Point1, you can also improve your lead generation, qualification and nurturing activities.

We can help you maximise your ROI by linking your chat bot with CRM platform.

By applying advanced automation technologies, we also enable live data collection abilities through chat sessions on your websites. Obtaining business intelligence is simpler with Artificial Intelligence (AI) chat bots and machine learning. 1Point1’s team will help you discover the trends, decipher the previous conversations with customers / prospects to understand their expectations and learn what made them unhappy or dissatisfied. Such insights can be used to improve regular processes and tailor products or services for better business outcomes

Talk to a 1Point1 representative to Integrate chat bots with your websites and transform your customer experience while capturing more business opportunities with this technology.

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