Managing debt and collecting on overdue accounts can be really complex. The uncertainties of economy, changing monetary policies and evolving digital payment norms among other developments have created more incidents of delinquency. And where delinquent debt is rising, the top-line growth of businesses is getting sluggish.
By outsourcing your collection processes to 1Point1 you can make this laborious and resource-intensive task an efficient revenue generation avenue for your organisation.
Having provided these services to major banks, insurance and telecom companies, we have rich cross-industry experience and have demonstrated our commitment to service excellence and compliance.
We help you in recovering overdue amounts on bank credit cards, private label credit cards (PLCCs), loans, overdraft accounts, telecom bills, and for mortgage collections. Constant focus on process efficiency and customer care enables our multilingual staff to manage large scale collection portfolios. We employ holistic debt management strategies and aim to check delinquency in its early stages
Team up with 1Point1 to leverage industry best practices, service benchmarks and tailored solutions for optimum customer experience, improved regulatory observance and minimised cost in debt recovery.